shipping & returns

Shipping

Standard shipping anywhere in the contiguous US is just $5. Flat rate shipping includes handling charges and is per order. Items are shipped directly from Texas and should arrive to you within 4-7 business days from the receipt of your order. Standard shipping to Alaska and Hawaii is $10 and will arrive to you within 6-10 business days. If an item is out of stock, we will certainly inform you when it will be available. You will receive an order confirmation and shipping confirmation email.

Express shipping anywhere in the contiguous US is $15. Express shipping is not available for Alaska and Hawaii. Flat rate shipping includes handling charges and is per order. Items are shipped directly from Texas and will arrive to you within 3-5 business days from the receipt of your order. Express shipping must contain a physical address as we cannot express ship to P.O. Boxes. You will receive an order confirmation and shipping confirmation email.

Individual orders over $39 will receive FREE standard shipping.

Sales Tax

The amount of sales tax charged depends on a variety of factors including the sales price, the type of items purchased, and the shipping destination. If shipping within Texas, the Texas state sales tax applies. We do not collect sales or use tax in states other than Texas. In some states your purchase may be subject to state use tax unless it is exempt from taxation and may not be exempt just because it was made over the internet. The applicable states require each purchaser to report any purchase that was not taxed; a use tax form by state is available on the Department of Revenue website.

Returns

We only sell the highest quality products and we want you to be happy! We make returns and exchanges easy. Simply email us at customerservice@prepyourskin.com within 30 days of your purchased order date and include your contact information and order number. You will have the option to exchange your item or receive a refund for the amount you paid less shipping charges. Please don’t abuse the policy as it will make our hearts really sad.